CCLS HOUSTON SATISFACTORY PROGRESS POLICY FOR NON-INTENSIVE PROGRAMS 

This policy guides the procedures for determining satisfactory progress of CCLS Houston students and ensures it is consistently monitored, assessed, and recorded in alignment with our educational goals. 

This policy applies to in-person and IDL students enrolling in non-intensive language programs. 

CCLS Houston is committed to student success and satisfaction by providing high-quality instruction and maintaining a learning environment where student progress and attendance are regularly assessed, individual learning needs are identified, and appropriate support is offered to ensure meaningful progress. 

PROGRAM LENGTH: 

Students enrolled in non-intensive language programs sign up for less than 300 clock hours within each enrollment period. 

EVALUATION 

Student progress is monitored using both qualitative and quantitative measures, including: 

• Class participation, listening and speaking activities, practice exercises, and ongoing instructional feedback, which are not graded but used to support learning. 
• Final evaluation, administered at the end of the course, used to determine satisfactory academic progress. 

ACADEMIC PROGRESS REQUIREMENTS 

ENGLISH FOR EFFECTIVE COMMUNICATION, SPANISH INTERNATIONAL, AND BRAZILIAN PORTUGUESE 

To maintain Satisfactory Academic Progress, students must: 

• Achieve a minimum score of 70% on the final exam, and 
• Maintain at least 80% attendance 

ACCENT REDUCTION AND TAILORED PROGRAMS 

To maintain Satisfactory Academic Progress, students must: 

• Deliver a final presentation reflecting skill improvement, evaluated by instructor feedback on student progress (no minimum grade required), and 
• Maintain at least 80% attendance 

PROGRAMS AND LEVELS English For Effective Communication  12 levels	Accent Reduction & Conversation  4 sections	Spanish International  9 levels	Brazilian Portuguese  4 levels	Tailored Programs  all languages
720 clock hours	120 clock hours	540 clock hours	210 clock hours	Hours vary
60 hours/level	30 hours/section	60 hours/level	60 hours/levels 1-3  30 hours/level 4	English For Business Professionals  100 clock hours
Levels 1-4 (Beginners)  Levels 5-8 (Intermediate)  Level 9 (Advanced)	Section 1  Section 2  Section 3  Section 4	Levels 1-3 (Beginners)  Levels 4-6 (Intermediate)  Level 7 (Advanced)	Levels 1-2 (Beginners)  Sections A-B: 30 hr/ section  Level 3 (Intermediate)  Sections A-B: 30 hr/ section  Level 4 (Advanced)  30hr
Advanced Communication Skills  Levels 10-12 (Advanced)	Comunicación Avanzada  Levels 8-9 (Advanced)	Spanish for Business Professionals  60 clock hours

COURSE PROGRESSION 

• Students progress sequentially through levels by achieving the performance outcomes of each level. 
• Students may repeat a level if they do not meet the academic requirements. 
• Students with unsatisfactory final exam scores by up to ten points (60%) may request to retake it. If the Academic Coordinator approves the request, a different test will be applied. 
• Students who do not meet the minimum attendance requirement but achieve a passing score on the final exam may be promoted to the next level at the discretion of the Academic Coordinator. 
• CCLS Houston will administratively withdraw a student who misses 30% of the course hours consecutively (not counting school breaks), unless a Leave of Absence has been requested. 

MONITORING PROGRESS AND ATTENDANCE 

• Instructors monitor and assess students’ class participation, engagement, skill development, and attendance throughout the course using a standardized class log and attendance sheet. 
• Instructors notify the Academic Coordinator if a student is falling behind academically, not attending regularly, or in need of support. 
• The Academic Coordinator contacts these students to offer individualized support measures, which are documented in the student’s academic file. 
• The President/CEO ensures this policy is applied fairly and consistently across all programs. 

RECORDING AND DOCUMENTING STUDENT PROGRESS AND ATTENDANCE 

• The Academic Coordinator is responsible for tracking attendance, final evaluation, and documenting student academic files. 
• Final exam scores or final presentation performance will be recorded and stored in the student’s academic file. 
• The Academic Operations Specialist ensures that records are accurately maintained and accessible for review. 
• IDL students taking exams must keep cameras and microphones on throughout the live session to verify identity and ensure integrity. 

COMMUNICATION 

• This policy is communicated to students in the registration form (at enrollment) and is posted on our website. The grade system is included in each syllabus, which is explained in the first class. 
• Instructors and staff communicate with students about progress throughout the course verbally and by email. Written communications and support actions are documented in the student’s academic file when related to academic progress and attendance concerns. 

CORPORATE TRAINING PROGRAMS 

Corporate students enrolled under business-to-business (B2B) agreements are not subject to this policy. These training programs are customized based on employer requirements, and progress evaluation is conducted in accordance with the terms established in the corporate training agreement. 

This policy becomes effective during the second semester of 2025. 

This policy is subject to periodic review and may be updated as necessary. Any updates must be approved by the President as specified in CCLS Houston’s Policy for Institutional Policy Development. 

 

Updated 06/24/25